FAQ

Where can I get a serial number or activation key for the game "City Car Driving"? Administrator, Thursday, 05 May 2011 15:28

The car simulator "City Car Driving" is not a free game. If you wish to use it, you should buy a serial number for it. You can buy game here - http://citycardriving.com/buy/citycardriving

After entering my activation key the game says that key is valid and stored, but then it's still continuing to ask the security key or jsut freezes. What should I do? Administrator, Wednesday, 13 July 2011 17:27

You should run the game with administrator privileges (right click on its' shortcut and choose "Run as administrator" in the context menu).

I've paid for the serial number, but haven't received it. What should I do? Administrator, Thursday, 05 May 2011 22:23

Please check your spam filters. An automatically generated email message with the serial number can be determined as spam quite often.

If you have not found the message with the serial number in your mailbox, please provide us with following information:

- Your full name, country and city;
- Version of the game, you've purchased;
- Your order ID;
- Your method of payment;
- Time and date of the purchase;
- E-mail that you've entered when paid.

Please send all this information to our e-mail: support@citycardriving.com

I've received the serial number, but what should I do now? Administrator, Thursday, 05 May 2011 15:29

Instruction how to install and activate the game:

1. Follow this link - http://www.distrib.forward-development.ru/setup/CityCarDriving_En.exe to download the game.

2. Run the downloaded installation file with administrator privileges (right click on it and choose "Run as administrator in the context menu) and follow instructions of the setup wizard.

3. During the installation process, you should agree on installing all additional software, because it's necessary for correct program operation.

4. After installation of the program is finished, run the installed game with administrator privileges (right click on the game's shortcut and choose "Run as administrator in the context menu).

5. You'll see a small startup window.

6. Copy your serial number and paste it into the box in the game startup window and click "Activate" button.

WARNING!!! The program requires constant Internet connection for license validation!

I see the error "license is not activated" after 5-10 minutes of playing the game. How to fix it? , Sunday, 14 February 2016 23:47

Please carefully follow these steps:

1. WARNING!!! The program requires constant(!) Internet connection for license validation! Make sure your Internet access is active and work correctly all the time while playing the game.

2. Make sure you’re launching the game with administrator privileges (right click on its' shortcut and choose "Run as administrator" in the context menu).

3. Make sure your firewall or antivirus or anything else doesn't block the Internet access for the game.

4. Add the game to the exceptions of your antivirus/firewall software.

5. Turn off the UAC - http://windows.microsoft.com/en-us/windows/turn-user-account-control-on-off#1TC=windows-7

6. Turn off any antivirus or firewall software (including the Windows built-in).